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- Delivery & Return
Delivery
Delivery Time: FAST 14 Days
Guaranteed 14 Day Delivery: For every order you place at Nollok, we give you a guaranteed delivery within 14 days. If late, which barely happens, we will provide you a 5 QAR gift voucher as apology
Note: Various constraints beyond our control like government blockade, pandemic, holiday, etc can lead to extended delivery times, but these cases are very very minimum. In this case you will receive a gift voucher!!
Delivery Options: SECURE
We adopt best first class freight options to all locations. Our first in class freight method (Nollok Gold) ensures a quick and secure delivery of your products, from our warehouses, to your homes.
Returns
Free Exchanges & Returns:
We accept free exchanges and returns for unworn and unwashed garments/products that are defective upon delivery within 30 days of the date of purchase (14 days during the sales period).
Note: We do not accept returns for underwear products due to hygiene standards.
Return Process:
- Contact Us: Email us at support@nollok.com with your order number and proof of the product being defective upon arrival.
- Ship the Item: After contacting us, you will need to ship the items back to our warehouse.
- Return Processing: Your return will usually be processed within 7-10 business days. Our customer support agent will help you in your process
Contact Us
For any assistance with returns and refunds, please contact us at: support@nollok.com
- Ask a Question
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